Terms & Conditions

Proposals and Agreements. All engagements are initiated with a written proposal and service agreement following a complimentary discovery call. Fees quoted in this schedule are estimates; final pricing is confirmed in the project proposal based on facility size, complexity, and scope of work.

Payment Terms. A 50% deposit is required to secure project scheduling. The remaining balance is due upon delivery of final deliverables. Retainer fees are billed on the 1st of each month and due within 15 days. A late payment fee of 1.5% per month applies to balances overdue by more than 30 days.

Travel and Expenses. On-site services within 75 miles of Watertown, CT are included in quoted fees. Travel beyond 75 miles is billed at the current IRS mileage rate ($0.70/mile). Overnight travel requires pre-approval and is billed at cost for lodging and per diem meals.

Cancellation and Rescheduling. Engagements canceled with more than 14 days' notice receive a full refund of deposits. Cancellations within 7–14 days are subject to a 25% cancellation fee. Cancellations within 7 days or no-shows forfeit the full deposit. Rescheduling is accommodated at no charge with at least 7 days' notice.

Confidentiality. All client information, assessment findings, and proprietary data are treated as strictly confidential. Safety Pro Development will not disclose client information to third parties without written consent.

Scope Changes. Any changes to the agreed scope of work will be documented in a written change order with associated fee adjustments approved by both parties before additional work begins.

Deliverable Ownership. Upon full payment, all deliverables — written programs, training materials, reports, and assessments — become the property of the client. Safety Pro Development retains the right to use anonymized, non-identifiable data for professional development, case studies, and marketing purposes with client consent.

Insurance. Safety Pro Development maintains professional liability (E&O) insurance and general liability insurance. Certificates of insurance are available upon request.

Limitation of Liability. Safety Pro Development's services constitute professional consulting advice and do not guarantee regulatory compliance or immunity from OSHA citations. Safety Pro Development's total liability shall not exceed the total fees paid for the engagement.

Regulatory Disclaimer. Services provided by Safety Pro Development do not constitute legal advice. Clients should consult qualified legal counsel for matters involving OSHA citation defense, litigation strategy, or regulatory interpretation beyond the scope of compliance consulting.